[New post] The five components of emotional intelligence proposed by Daniel Goleman
DailydailyYash posted: " Peter Salovey and John Mayer developed Emotional Intelligence as a psychological theory. "Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional kno"
"Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth."
- Mayer & Salovey, 1997
The following steps describe the five components of emotional intelligence at work, as developed by Daniel Goleman. Goleman is a science journalist who brought "emotional intelligence" on the bestseller list and has authored a number of books on the subject, including "Emotional Intelligence," "Working With Emotional Intelligence," and, lately, of "Social Intelligence: The New Science of Human Relationships."
An article on the relation between Goleman and the psychological research community appeared in Salon, on June 28, 1999.
The Five Components of Emotional Intelligence
Self-awareness
The ability to recognize and comprehend one's own moods, emotions, and drives, as well as their impact on others. Self-confidence, realistic self-assessment, and a self-deprecating sense of humor are all signs of self-awareness. Self-awareness is dependent on one's ability to monitor one's own emotional state as well as identify and name one's emotions correctly.
[*A hallmark is a sure sign: since self-awareness is necessary for, say, realistic self-assessment, that is, without self-awareness no realistic self-assessment, the presence of of realistic self-assessment is a sure sign (sufficient to conclude that there is) self-awareness.]
The ability to control or redirect disruptive impulses and moods, as well as the willingness to suspend judgement and think before acting. Trustworthiness and integrity are hallmarks, as are comfort with ambiguity and openness to change.
A passion to work for internal reasons that go beyond money and status -which are external rewards, - such as an inner vision of what is important in life, a joy in doing something, curiosity in learning, a flow that comes with being immersed in an activity. A propensity to pursue goals with energy and persistence. Hallmarks include a strong drive to achieve, optimism even in the face of failure, and organizational commitment.
The ability to comprehend other people's emotional makeup. A talent for treating people based on their emotional reactions. Expertise in developing and retaining talent, cross-cultural sensitivity, and client and customer service are all hallmarks. (In an educational setting, empathy is frequently thought to include or lead to sympathy, which implies concern, care, or a desire to soften negative emotions or experiences in others.) Mirror Neurons are another term for mirror neurons. It is important to understand that empathy does not always imply compassion. Empathy can be 'used' to justify either compassionate or cruel behavior. Serial killers who marry and murder multiple partners in a row have excellent emphatic skills!
Proficiency in managing relationships and building networks, and an ability to find common ground and build rapport. Hallmarks of social skills include effectiveness in leading change, persuasiveness, and expertise building and leading teams.
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